Privacy Policy
Privacy Policy
Last Updated : September 15, 2026
Automation 2 World respects your privacy and is committed to protecting the information you provide when using our website, products, enquiry forms, quotation services and other online services.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
Automation 2 World operates from Bhavnagar, Gujarat, India, and serves customers in India and international markets.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website.
Contact & Enquiry Information
When you submit a quotation request, product enquiry, contact form or sourcing request, we may collect:
- Full name
- Company name
- Business email address
- Phone number
- Country
- City or location
- Product or part number
- Manufacturer or brand
- Required quantity
- Product requirements
- Messages and other information you choose to provide
Surplus Inventory Information
If you use our Sell Your Surplus service, we may collect information related to your inventory, including:
- Part numbers and model numbers
- Manufacturers and brands
- Product categories
- Inventory quantities
- Product condition
- Inventory location
- Photos of products, labels or packaging
- Inventory lists and uploaded documents
- Additional information about the inventory
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate usage information
- Date and time of website activity
We may use cookies and similar technologies for website functionality, analytics and improving user experience.
2. How We Use Your Information
We may use the information we collect to:
- Respond to product enquiries
- Process quotation requests
- Search for requested industrial parts
- Communicate about products and availability
- Evaluate surplus inventory submissions
- Provide customer support
- Process orders and related transactions
- Send important service communications
- Improve our website and services
- Understand website usage and performance
- Prevent spam, fraud and unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
We use information for legitimate business purposes and to provide the services you request.
3. Product & Part Number Enquiries
When you provide a manufacturer name, model number or part number, we may use that information to identify relevant products and sourcing opportunities.
Depending on your enquiry, information may need to be shared with appropriate suppliers, logistics providers or service partners when necessary to respond to your requirement or complete a transaction.
We do not use your enquiry information for unrelated purposes without an appropriate basis or your consent where required.
4. Sell Your Surplus Information
Information submitted through our Sell Your Surplus form may be reviewed by our team to evaluate the inventory and determine whether we may be interested in purchasing or sourcing the listed items.
Uploaded photographs, spreadsheets, PDFs and other documents may be accessed by authorized personnel who need the information to evaluate your submission.
Please do not upload confidential information that is unrelated to your inventory submission.
5. Cookies
Our website may use cookies and similar technologies.
Cookies may help us:
- Keep the website functioning correctly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing and website effectiveness
- Protect forms and website functionality
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Analytics
We may use analytics and similar technologies to understand website traffic and user interactions.
This information may help us understand:
- Which pages receive visits
- How visitors navigate the website
- Which products or content are viewed
- How website features perform
- Where improvements may be needed
Analytics information is generally used in aggregated or statistical form where practical.
7. How We Share Information
We may share information with trusted third parties when necessary to operate our services or respond to your request.
These parties may include:
- Product suppliers and sourcing partners
- Payment service providers
- Shipping and logistics providers
- Website hosting providers
- Email and communication service providers
- Analytics and technology providers
- IT and security service providers
- Professional advisers
- Government authorities or legal bodies where required by law
We do not sell your personal information simply because you submit an enquiry to us.
8. International Data Transfer
Because Automation 2 World serves customers in India and international markets, information may sometimes be processed or accessed across different countries through service providers or business partners.
Where applicable, we take reasonable steps to ensure that information is handled appropriately and in accordance with applicable privacy requirements.
9. Data Security
We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
You should also take appropriate precautions when submitting information online.
10. How Long We Keep Information
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Responding to enquiries
- Providing services
- Maintaining business records
- Processing transactions
- Resolving disputes
- Meeting legal, accounting or regulatory obligations
- Protecting our legitimate business interests
When information is no longer required, we may securely delete or anonymize it where appropriate
11. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to information we hold about you
- Ask us to correct inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request information about how your data is used
Some requests may be subject to legal or operational limitations.
To make a privacy-related request, contact us using the details below.
12. Marketing Communications
If you receive promotional communications from us, you may request to stop receiving them.
You can contact us directly or use an unsubscribe option included in the relevant communication where available.
Service-related communications, such as quotation responses, order information and important account or transaction messages, may continue where necessary.
13. Third-Party Websites
Our website may contain links to third-party websites, marketplaces or services, including external product or purchasing platforms.
These websites operate under their own privacy policies and terms.
Automation 2 World is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
14. Children's Privacy
Our website and services are intended for businesses, professionals and general users and are not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our services.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
When we make changes, we may update the Last Updated date at the top of this page.
We encourage visitors to review this page periodically.
16. Contact Us
If you have questions about these Terms & Conditions, products, quotations, orders or sourcing services, please contact us.
Automation 2 World
Location: Bhavnagar, Gujarat, India
Email: sales@automation2world.com
Phone: +91 98251 89965
Website: www.automation2world.com
For privacy enquiries, please include “Privacy Request” in the subject line of your email.“Terms & Conditions” in your email subject.
Privacy Commitment
At Automation 2 World, we aim to handle customer information responsibly and transparently while providing industrial parts sourcing and related services to customers in India and worldwide.
